iPhonik offers two robust contact center solutions—FlashCloud and NextConnect—each designed to meet your operational needs with flexibility, scalability, and efficiency, with FlashCloud being our flagship offering.

FlashCloud is our cloud-based solution, delivering all the powerful features of traditional contact centers without the need for extensive on-premises hardware. FlashCloud gives you the flexibility to choose the hosting provider that best fits your business needs. This scalable solution enables rapid deployment and the ability to scale seats as your business grows, providing unmatched flexibility and cost efficiency.



NextConnect is our on-premises solution, ideal for businesses that prefer to manage their contact center infrastructure internally. Built on reliable, carrier-grade technology, NextConnect offers seamless integration and dependable performance within your IT environment.

Whether you opt for FlashCloud for its cloud-based scalability or NextConnect for on-premises control, iPhonik delivers a tailored contact center solution that ensures your business remains connected and competitive, regardless of your operational model.

Note: Required hardware will be available for purchase through iPhonik only upon request to ensure seamless implementation of the solution.

At iPhonik, we offer a comprehensive Business Process Outsourcing (BPO) service that goes beyond just providing software. We take full responsibility for your contact center operations, offering everything you need for seamless, efficient service delivery.


Our BPO service includes:

• Contact Center Software: Powered by iPhonik’s advanced technology, providing robust, flexible, and scalable solutions tailored to your needs.
• Experienced Agents: Our team of highly trained iPhonik agents handles inbound and outbound calls, customer queries, and more, ensuring the highest level of service.
• Trained Professionals: With iPhonik's expert trainers, we continuously improve the skills of our agents, keeping them at the forefront of industry best practices.
• Complete Infrastructure: From hardware to software, iPhonik provides all the necessary tools to operate your contact center, removing the need for any investment in additional infrastructure.

By choosing iPhonik’s BPO service, you can fully outsource your contact center operations to us, focusing on your core business while we manage and enhance your customer service processes. Our dedicated team works as an extension of yours, ensuring the seamless operation of your contact center with the highest standards of quality, efficiency, and professionalism.

Phonik-IP PABX is a flexible and reliable business phone system tailored for medium to large enterprises, built on the robust FreePBX platform. It offers Unified Communications capabilities, supporting multiple PSTN lines, IP, and analog phones. With advanced features like Automated Attendant, Voicemail, Remote Extensions, and Conference Bridging, it ensures seamless integration and scalability. Phonik-IP PABX streamlines communication management with features like Call Detail Records (CDR) and Automatic Call Distribution (ACD), providing businesses with a powerful and efficient communication solution.

Note: Required hardware will be available for purchase through iPhonik only upon request to ensure seamless implementation of the solution.